How can I contact CanadaOnlineHealth.ca?

You’ll find our phone and fax numbers, email addresses, and mailing address on a our Contact Us page.

Can I speak to someone on the phone about my symptoms and get some advice?

No. You need to speak to your primary healthcare provider for medical advice.

Do I need a prescription?

Yes, in order to purchase a prescription medication through CanadaOnlineHealth you must have a prescription from a licensed physician located in your area.

What if I don’t have a physical copy of my prescription?

If you do not have an actual copy of your prescription you will need to acquire one from your physician. You cannot purchase prescription medication without one.

How do I refill my prescription?

To refill your prescription please follow the steps on our Refill Prescription page.

I want to phone in my prescription. How can I place my prescription order after hours?

You can place your order for your prescription medication by Email, Fax or by uploading your prescription to our site. Please follow the steps on this page.

What do I do if I received the wrong prescription or wrong dosage?

Please call us Toll Free at 1-800-399-3784 right away if you have any concerns about your medication.

Is it true all prescription medications are less expensive in Canada?

No. While it is true that most medications are less expensive, there are some that are the same price or more expensive. It does depend on the medication.

Are all drugs available in Canada?

While we do have the majority of medications that are available in Canada, we do not have every medication that is available in other parts of the world.

Can I buy Valium, Oxy-Cotin, Tylenol #3 or other medications like this from CanadaOnlineHealth?

No. We do not sell controlled substances, narcotics and other addiction forming medications.

Can I use a coupon for my medication?

The coupons displayed on third-party websites are out of our control. Unfortunately many sites do not include the terms and conditions for using a particular coupon. Therefore it is up to our patient service representatives to determine if a coupon code is valid for a particular order. If there is a discrepancy between a coupon offered by a third-party website and us, our policies will prevail. If you have further questions about coupon usage please do not hesitate to contact us

What is a generic drug?

These are medications that contain the same active ingredients and concentrations of the name-brand products but will differ often in shape, color, size, markings and the non-active fillers. We have carefully selected these products to ensure that you are purchasing only the highest quality generic products. By choosing to buy a generic you are not buying an inferior medication; rather, you are simply choosing to save money on a product that has the same therapeutic effect to the name-brand equivalent. Some of the quality generic products that we offer are more popular than the name brands. If you would like more information on these products please don’t hesitate to contact us.

Can I request my medication be sent without a child resistant cap?

Currently the pharmacy regulations require that our partner pharmacies dispense medications in a child resistant container where suitable. In order for us to dispense medications without child resistant containers to you from our pharmacy we need to obtain a written request. To download a request form visit our Request Form page.

Can I pay for my prescription medication by E-transfer or PayPal?

Yes. Under special circumstances we can support this method of payment. There may be additional fees and/or time required to handle processing your order, but we would be pleased to speak with you about it if you feel that this would work best for you. Please call 1-800-399-3784 to speak with a Patient Service Representative about this.

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Could not find your medication ? Call us!

For many products we offer a lower per unit cost when you purchase larger quantities. If your quantity is larger than what is available on this website, please contact us directly.
Brand-name and generic products are therapeutically equivalent.
Whatever source country you choose, your product will take about the same number of days to arrive.

Customer Reviews

Retin-A Cream

Select product strength:

Stieva A Cream

Tretinoin

Prescription Required

0.03% 25 g $47.56

0.03% 50 g $88.88

0.03% 75 g $114.60

Product of Australia - Manufactured by Johnson & Johnson Inc

Stieva-A Cream

Tretinoin

Prescription Required

0.01% 25 g $39.94

0.01% 50 g $73.64

0.01% 75 g $91.74

0.025% 25 g $38.66

0.025% 50 g $71.08

0.025% 75 g $87.90

0.025% 100 g $117.20

0.05% 25 g $40.26

0.05% 50 g $74.28

0.05% 75 g $93.51

0.05% 100 g $124.68

Product of Canada - Manufactured by Stiefel

Retin-A Cream

Tretinoin

Prescription Required

0.05% 30 g $51.34

0.05% 60 g $96.44

0.05% 90 g $125.94

0.05% 120 g $167.92

Product of Canada - Manufactured by Valeant Canada

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Search Results

Could not find your medication ? Call us!

Customer Reviews

Retin-A Cream

Select product strength:

Generic

Brand

Stieva A Cream

Tretinoin

Prescription Required

Stieva-A Cream

Tretinoin

Prescription Required

Retin-A Cream

Tretinoin

Prescription Required

Exclusive Referral Program

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